What is a 3PL?

A 3PL is a company that partners with you, to:

  • Hold your stock
  • Pick, pack, and distribute your orders
  • Provide you with added services, such as kitting, gift wrapping and personalisation
  • Help you to improve your business, by allowing you to focus on creating your products

All of these things should be done in a time and cost effective manner, to improve your relationships with your customers and help you save money.

The 3PL Process

Staci’s process as a 3PL is:

  • Receiving goods: Your stock is delivered into our warehouse, and stored in a way that is most efficient for the flow of your orders and items.
  • Technology used: We use specialist technology to integrate with your chosen platforms and recieve your order data. This is coupled with our warehouse management systems so that everything runs smoothly. We have an online platform where you can access your order data and insights about your supply chain.
  • Pick and pack: Our expert warehouse operatives will pick the appropriate items for your orders, and pack them ready to be shipped off.
  • Despatch: Our experts will then ensure everything is packaged appropriately for its destination, load it onto the lorry and sent it on its way.
  • Returns: Any returned orders will be sent back into our fulfilment centre, and handled by our experts. Whether the item needs to be repurposed, swapped, or destroyed, our experts have you covered.

3PL Technology

You will need a 3PL with the appropriate technologies to fulfil your orders efficiently, that’s why we use:

  • Freshdesk: This allows us to handle any of your queries through a ticketing system.
  • WMS: A robust WMS that can be adopted around the world, be flexible to your evolving requirements and handle even the busiest peaks
  • Automation: Whilst people are our greatest strength at Staci, there are still opportunities to combine the best of people and the best of technology for the most streamlined, efficient solution possible. From pick-to-light, to automated conveyors and goods to person robotics, the opportunities are endless with Staci
  • Interactive reporting: You need to know if your supply chain is performing. With Staci you’ll get access to integrated data covering thousands of data points, and interactive online reporting to help identify opportunities and insights to improve

What Our Customers Have to Say

“Staci are an incredible partner.

From before go live they were interrogating and challenging us, and they got to grips with our unique processes and procedures in no time, find ways to recommend and improve our operational model.

We can’t thank them enough. We’re a major international FMCG business, and since moving to Staci we’ve seen our CSAT metrics improve even further – they’ve really made a difference, keep it up”

FAQs

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Ready to partner with your perfect 3PL? Get in touch with us today.