Peak Management: Recruitment

At Staci, people are our greatest strength.

Our multichannel fulfilment experts protect and care for your business and your customers all year round, and our meticulously early planning approach to peak ensures that your service remains unwaveringly excellent through the quieter months and the extraordinarily busy ones too.

Peak Preparations - Recruitment

Starting months in advance, our recruitment experts meticulously plan for peak with our clients. By understanding the combined volume variance, and resource requirements to comfortably deliver this, we’re able to understand any upskilling, training and recruitment needs well before time.

It’s really important that 3PLs do not leave it late to prepare for peak – all Team Members need to be in the business, trained, tested, approved and super efficient before peak arrives, not finding their feet in the middle of your most critical time of the year. Staci will never gamble with your business in that way, even if other providers might. As such, we aim to make sure all recruitment and training is complete by September giving time to both settle and speed up before Black Friday/Cyber Monday.

30%

Year on Year growth

99.9%

SLAs achieved at peak in 2023

115

Staci Flex team members

During Peak

Our strategically placed warehousing facilities and our multi-skilled experts allow us to effectively organise our workforce based on levels of demand, ensuring we can always go above and beyond to meet our clients’ needs.

Staci Flex, which is an initiative that allows people to work the flexible hours that they require, gives us the capacity us to allot more opportunities for Staci Flex workers during the peak season. The Staci Flex warehouse operatives will undergo at least 20 hours of 1 on 1 training, on many different areas of the warehouse, from one of our dedicated operations training experts. They are assessed multiple times before being approved as an expert and beginning work on our client requirements. This guarantees a workforce that is large enough and skilled enough to expertly navigate the peak season.

 

 

 

Efficient query management

Staci are experts at query management, and our efficient ticketing systems streamline the query process, guaranteeing that any issues are solved in an effective and timely manner. This process allows us to protect your business at all costs during a time where order volumes can be unpredictable.

The client services team at Staci are equipped to handle the operations of multiple different clients, to guarantee that there is always a multichannel fulfilment expert dedicated and available to your business.

Expert Opinion

Amanda Harvey, HR Director at Staci, reiterated “People really are our greatest strength and I’m extremely proud of the record Staci has for looking after and developing our people into true multichannel fulfilment experts over the past 35 years”

“Staci is recognised as one of the leading large Great Places To Work in the UK, and it is through the support, the training, the benefits, the facilities, the culture, and the family we have at Staci that we attract and retain these experts, many of our team members being with us for 10, 20 and 30 years running”

“We know you need experts you can trust at the most critical time of the year. Experts who will care for you and your customers alike. For years our clients valued amongst everything the relationships they have with our teams, and this culture for expert teamwork really does pay off during peak”.

Ready To Talk?

Looking for a supply chain expert who can help your business excel, especially during peak periods? Let’s talk – simply enter your contact details below and a member of our team will get in touch ASAP.