Multichannel logistics is where a fulfilment company stores your products, receives your customers’ order data, picks and packs and despatches your orders. The key part of multichannel fulfilment is that we can ship your orders into many different channels, for example, your chosen retailers, and directly to your customers’ doors, too.
Multichannel Fulfilment Experts
Staci's multichannel fulfilment expertise helps with inventory management, despatching orders, and reducing costs. Staci becomes an extension of your brand, integrating seamlessly with your platforms, and giving you access to our global fulfilment network.
What is Multichannel Logistics?
The Multichannel Logistics Process
In order to maximise efficiency, Staci’s experts will receive your stock, and when an order is placed on your company’s website or a 3rd party website, our experts will pick and pack your orders. This process is made easy by our speedy integrations with all major ecommerce platforms and your business’ systems. We work with a wide range of specialist delivery partners to distribute your orders either directly to the customer, or to a wholesaler of your choice.
75 million
Orders per year
15 billion
Items picked per year
2,000+
Clients
B2B Fulfilment
We manage the storage and picking and packing of goods, and we partner with a plethora of trusted retailers to ensure you can put your products in the most convenient place for your customers. This allows us to expertly cater to a multitude of different sectors, including cosmetics, pharmaceutical, retail, home, catering, and many more.
Our streamlined UK warehouse management systems allow us to efficiently keep up with order demand, ensuring your orders are packed correctly for their destination and arrive on time.
B2C Fulfilment
Not only do we deliver to retailers, we also offer bespoke B2C and eCommerce fulfilment services to distribute customers’ orders directly to their door. Our optimised supply chain management systems allow for speedy picking and considerate packing, including kitting and co-packing. This guarantees an efficient process which minimises cost.
We also provide packaging services through Staci Create, who can design, produce, and reorder your packaging lines. This gives you one supplier for all fulfilment components and improves the unboxing experience to create price premiums.
Returns
Here at Staci, we have a variety of options available for returns depending on the delivery partner used. These include; return to store, return to post office, onsite collection, return from Parcelshop, locker or home. We also provide tracking data on returns to ensure everyone is kept in the loop.
Multichannel Logistics Tailored to you
Multichannel fulfilment gives you one place from which everything is distributed, meaning only one line of communication is needed, making everything hassle-free. Multichannel fulfilment also reduces costs – you only pay for one storage space, and Staci offers pay-as-you-use pricing to give you value for money. Staci’s services will manage your inventory for you, and give you access to fulfilment solutions in 9 different countries across 3 continents. We are very flexible – we can provide many added value services to your supply chain, and integrate with all of your systems to create a highly tailored solution you wouldn’t find anywhere else.
What our customers have to say
Staci was awarded a multi-year logistics contract by one of the world’s leading cosmetics brands. They required a solution to manage complex multichannel logistics experiencing rapid growth. We provided them with B2B and B2C using our multi-carrier portfolio, integrated systems managing orders and tracking, dedicated “warehouse within warehouse”, deliveries to retailers with complex requirements, management of exports to EU, China and ROW, gift wrapping and re-packaging services.
Our partnership has seen great success, with 180,000 B2C orders per year and 20,000 B2B orders per year.
Why Staci?
Pay-as-you-use Pricing
80+ Fulfilment Centres globally
Commitment to partnership and improvement
Strong financial stability
Transparent, honest and authentic
Multichannel fulfilment experts
Get a quote
If you’re looking to improve the performance of your supply chain, are having trouble with your inventory management, or require support logistics around your finished supply chain, then let’s talk.