Whether your peak 2024 went well or not so well, there’s always room for improvement to make your business as successful as it can be, particularly during the busiest time of the year.
There are many ways to enhance your supply chain to perform optimally during peak, here are our expert’s top tips:
- Accurate forecasting – your forecasts for your peak order volumes need to be honest and accurate, ideally based on data from previous peaks, the current year’s performance so far, and interest in your brand and products. A lot of brands don’t have this or find it difficult to produce – work with your 3PL to get their view. They should be working with other clients in your sector and be able to use previous experience to help complete an accurate forecast. This allows you to plan seamlessly for things such as extra packaging, scheduled training of additional team members and extra trailer collections to support your increase in orders.
- Transparency – Communication about any changes in orders or performance during peak is just as crucial as planning, as it allows us to adapt to any situations that may arise for you and continue to fulfil your orders. Keep talking leading up to the period – and as your promotional calendar reacts, keep your 3PL up to date. Your 3PL should never be there to restrict what you do, but instead be agile to handle the changes your business needs to make to have the best peak possible.
- Planning and testing – If you’re taking on a new customer partner or platform, make sure you’ve meticulously prepared for all requirements – whether paperwork, presentation and booking in, or processing data files and formats – to ensure that when peak hits, nothing is hitting the fan.
- Ensure you choose the right 3PL – The right 3PL can enhance your business’ success year-round, not just at peak. However, when up to 90% of annual sales can be done in just 2 months of the year, you need your 3PL to be prepared. The right 3PL will have a great relationship with your brand, enabling you to be transparent with them about any challenges you may be facing. They will also ensure they know your brand and customers inside out, to help you with forecasting and predictions. A data-driven 3PL will also perform better at peak – analysing how their previous peak period went, and learning from this data means they can continuously improve their performance for your business.
Peak at Staci this year was a major success, we had great forecasts from our clients, making planning a breeze. Our additional resources were brought in early, so everything was prepared in advance. We had record despatch days for the majority of our D2C clients, with 26,000 orders and 87,000 items despatched in just one day.
If you’re in need of a trustworthy, high-performing logistics partner for peak 2025, get in touch today so we can get planning together.
Staci Launches Degree Apprenticeship Scheme to Foster the Next Generation of Supply Chain Professionals
Staci, a leading multichannel fulfilment expert, proudly announces the launch of its new degree apprenticeship scheme. This significant initiative represents an investment of over £100,000 in degree-level training, aimed at supporting and brightening young people’s futures.
Interest in logistics careers among young people has been dwindling in recent years. Recognising this trend, Staci is committed to reversing it by investing in the future of the industry. As a company that relies on expert personnel to maintain smooth operations and ensure clients’ orders are fulfilled, attracting and nurturing young talent is crucial for sustaining our high standards of service.
Staci’s degree apprenticeship scheme is designed to inspire young people to consider a career in logistics. By offering comprehensive training and hands-on experience, the program aims to develop the expertise of apprentices, preparing them to become the next generation of supply chain professionals.
“We are thrilled to launch this apprenticeship scheme,” said Amanda Harvey, HR Director at Staci. “Our goal is to provide young people with valuable opportunities in the logistics field, equipping them with the skills and knowledge needed to excel. This initiative reflects our commitment to both their personal development and the future of the logistics industry.”
The degree apprenticeship scheme not only addresses the current talent gap but also demonstrates Staci’s dedication to education and growth. By investing in young professionals, Staci is fostering a culture of continuous learning and improvement, ensuring the company’s long-term success and sustainability.
#logistics #ecommerce #international #Staci #wearebpostgroup
Staci is delighted to be shortlisted for Best Employee Engagement Strategy at HR Excellence Awards
Staci, a leading provider of multichannel logistics solutions, is thrilled to announce its selection as a finalist for the Best Employee Engagement Strategy at the prestigious HR Excellence Awards. This recognition highlights Staci’s unwavering commitment to improving employee engagement and supporting the well-being of its team members, a core element of its success in the logistics sector.
The logistics industry traditionally faces significant challenges with employee engagement, with average engagement rates around 28%. Staci, however, has made it a top priority to surpass this figure and ensure its workforce is motivated, valued, and well-supported. Recognising that its people are the driving force behind its exceptional services, Staci has worked hard to foster an inclusive and rewarding workplace environment, which has resulted in us achieving 77% employee engagement.
“We are incredibly proud of this nomination,” said Amanda Harvey, HR Director at Staci. “Our team members are at the heart of everything we do, and their dedication enables us to provide the outstanding services our clients rely on. We are committed to ensuring that our Team Members feel valued, engaged, and excited about being part of Staci. This recognition from the HR Excellence Awards is a testament to our ongoing efforts.”
To achieve its engagement goals, Staci has introduced a range of employee-focused initiatives designed to improve satisfaction, support well-being, and encourage professional growth. Some of the key strategies include:
– Mental Health First Aiders: A team of trained individuals across the business to provide mental health support and guidance to colleagues.
– Employee Forum: A platform for team members to voice their ideas, concerns, and feedback, ensuring every employee has a say in how the company operates.
– Hapi App: A dedicated platform that offers discounts from some of the world’s best-loved brands, along with a reward and recognition portal to celebrate the excellent contributions of team members.
– Team Member of the Year and Long Service Awards: Formal recognition of outstanding employee performance and loyalty, ensuring that achievements are celebrated across the organisation.
– Employee Assistance Programme (EAP): Free access to professional counselling and mental health support services, providing team members with vital resources for their well-being.
– Free Training Courses: Opportunities for personal and professional development through a variety of free training programmes that encourage career progression and skill enhancement.
These initiatives, along with many others, reflect Staci’s determination to cultivate an engaging, supportive, and fulfilling work environment. The company’s continuous focus on listening to its employees, recognising their contributions, and providing access to mental health and well-being resources has contributed to its growing reputation as a great place to work.
Staci’s efforts have not only had a positive impact on employee satisfaction but have also contributed to improved service levels and productivity, which directly benefit the company’s clients. By investing in its people, Staci has demonstrated that engaged employees are key to sustaining high-performance standards in a demanding industry.
The HR Excellence Awards celebrate organisations that demonstrate innovation and success in people management, and Staci is honoured to be recognised for its dedication to employee engagement.
Multichannel Fulfilment Expert, Staci, has been named as a 2024 UK’s Best Workplace™ in Manufacturing, Production and Transportation.
As part of its Great Place To Work® certification, Staci was named the UK’s Best Large Logistics Employer, and has now received the accolade of a 2024 UK’s Best Workplace™ in Manufacturing, Production and Transportation.
Great Place To Work® is a nationally recognised organisation who work with companies to survey their Team Members. The results of these surveys will then indicate whether a business is a Great Place To Work®. With a score of 77% Staci was thrilled to receive this certification.
The logistics sector has historically had a bad reputation when it comes to employee engagement, with the average in the industry being just 28%. Staci is determined to break this cycle, by implementing several initiatives to ensure its Team Members feel safe, comfortable, happy, and engaged at work. Some of these include:
- Hapi Benefits App – this is an app where all Staci Team Members can access exclusive discounts from some of the world’s best loved brands, as well as nominate their colleagues for great work.
- Regular treat days – Team Staci work really hard, and they deserve to have their efforts rewarded with regular treat days, which they always give positive feedback about.
- Employee Assistance Programme (EAP) and Mental Health First Aiders – The EAP allows Team Members to access free counselling sessions should they need them, and our dedicated Mental Health First Aiders at every UK site are specially trained to help anyone who may be struggling.
- Birthday off – every Team Member gets their birthday off work so they can celebrate.
- Employee Forum – a platform where Team Members can share ideas and feedback directly with management.
- Skillgate – a platfor which gives Team Members access to free training courses
These are just a handful of the engagement initiatives that have been set up at Staci, which have helped the company’s engagement rates soar from 51% in 2019, to 77% in 2024.
Amanda Harvey, HR Director at Staci, said: “It is wonderful to have a Great Place To Work® Certification, as this shows us that our Teams feel happy and looked after by Staci, which is something that we strive for.
Being named as a 2024 UK’s Best Workplace™ in Manufacturing, Production and Transportation further shows how we’re going the extra mile to improve employee engagement within our sector, which is something we’re really proud of. Well done and thank you to all at Team Staci”
Having this commitment and achievement recognised is an honour for Staci, who feel delighted that their Teams feel happy and positive about the place they work.
Staci’s in-house luxury packaging and merchandise design and sourcing experts, Staci Create, have rebranded and launched a new website.
The rebrand comes as an effort to better convey Staci Create’s services and capabilities to new and future clients.
Staci Create is a seasoned expert in designing and creating luxury, artistic and beautiful packaging and branded POS, marketing materials, and merchandise. Its extensive network of supplier relationships and incredibly talented Team Members means it can bring almost any of its clients’ visions to life.
Staci Create’s premium service is extremely valuable to its clients – being able to create almost any project their brand needs from the same supplier who designs and sources their luxury eCommerce packaging makes the whole process so simple. Staci Create’s rebrand reflects this, its new branding and website showcases the extent of its portfolio, and goes into detail on what they can do for their clients. It also better expresses the premiumisation that their luxury packaging can bring to the reputation of eCommerce brands amongst their customers, who are ever increasingly seeking a creative and beautiful unboxing experience.
Hayley Simon, Head of Staci Create, said: “We’re really excited to have launched our new identity. We believe this rebrand represents our team, capabilities, and services much better, as we have evolved and grown as a business. We hope our new website provides a better user experience, portfolio of our work, and explanation of what we can do”
For more information visit their brand new website – stacicreate.com
Staci Certified as a Great Place To Work® for Second Consecutive Year
Staci, a global leader in multichannel logistics, is proud to announce that it has been officially certified as a Great Place To Work® for the second consecutive year. The certification, based on positive feedback from team members, reflects Staci’s continued commitment to fostering a supportive, engaging, and fulfilling work environment.
In the latest Great Place To Work® survey, Staci received an impressive 77% approval rating from its employees, highlighting the company’s success in creating a workplace where people feel valued, motivated, and happy. This milestone underscores Staci’s dedication to prioritising the well-being and satisfaction of its workforce, which has been a cornerstone of the company’s success.
“We are incredibly proud to be recognised as a Great Place To Work® for the second year in a row,” said Wayne Chapman, CEO at Staci. “At Staci, we believe that our people are our greatest asset, and ensuring their happiness and engagement is at the heart of everything we do. To know that our teams feel positively about their work and our company culture is truly rewarding.”
Staci has implemented a range of initiatives designed to enhance the employee experience, including:
- Regular treat days and social events: Bringing teams together to foster a sense of community and appreciation.
- Mental health and well-being support: Providing access to resources, including counselling and mental health first aiders, to ensure that team members feel supported in every aspect of their lives.
- Employee recognition programmes: Recognising and celebrating achievements through initiatives like the Team Member of the Year and Long Service Awards.
- Opportunities for growth and development: Offering a variety of training programmes to help employees develop their skills and advance their careers.
This certification comes as a direct result of feedback from Staci’s Team Members, who were invited to participate in the Great Place To Work® survey to share their thoughts on various aspects of their workplace experience. The results reflect a culture of trust, collaboration, and respect that Staci has worked hard to cultivate.
The company’s focus on employee engagement and well-being is not only essential to maintaining a happy workforce, but also to delivering the high-quality service that Staci’s clients rely on. A motivated and engaged team translates into better customer service, innovation, and operational excellence.
“This certification means the world to us because it comes from the people who matter most – our team,” added Wayne Chapman. “We will continue to listen to their feedback, improve our processes, and ensure that Staci remains a place where people are excited to work.”
As Staci continues to grow and expand its services, maintaining a strong, positive workplace culture remains a top priority. The company is committed to ensuring that its team members feel empowered, respected, and proud to be part of Team Staci.
Staci UK Commits to 100% Renewable Energy for All UK Fulfilment Centres
Staci, a leading provider of multichannel logistics and fulfilment solutions, is proud to announce a major milestone in its environmental sustainability journey. The company has secured energy deals to power all seven of its UK Fulfilment Centres with 100% renewable energy, as part of its broader commitment to achieving zero carbon emissions.
This strategic move ensures that Staci UK’s fulfilment network, spanning nearly 900,000 square feet, will operate entirely on renewable and nuclear-free energy sources. By transitioning to cleaner energy, Staci is playing its part in reducing the environmental footprint of its operations, contributing to the health of local and global communities alike.
“ESG is at the heart of everything we do,” said Wayne Chapman, CEO at Staci UK. “By powering our fulfilment centres with 100% renewable energy, we are taking significant steps towards reducing our carbon footprint and supporting the UK’s renewable energy goals. This is just one part of our broader commitment to environmental, social, and governance (ESG) excellence.”
Staci’s commitment to environmental responsibility is part of its global strategy to drive sustainability across its operations. The company’s ESG goals include:
- Reducing emissions: Staci is actively working on reducing carbon emissions across its global operations through energy efficiencies, process improvements, and innovative solutions that reduce its environmental impact.
- Carbon efficiency: By adopting renewable energy, Staci is creating carbon efficiencies that benefit its clients and communities by reducing the carbon intensity of its fulfilment services.
- Future-focused supply chains: Staci is dedicated to building more sustainable and resilient supply chains by focusing on eco-friendly operations that deliver long-term value to clients and society.
- Giving back to local communities: Staci is a patron of both Blackburn with Darwen and Wigan Youth Zones, supporting young people in their local communities to have safer and brighter futures, through financial donations, volunteering, and other initiatives.
“Our global and local sustainability targets are driven by our commitment to outstanding ESG practices,” added Wayne Chapman. “This renewable energy initiative is just the beginning of our work to lower emissions and build supply chains that are truly sustainable for future generations.”
Staci’s efforts to embrace renewable energy form part of a wider strategy to address climate change and deliver greater environmental value to its clients. By taking meaningful actions like this, Staci continues to demonstrate its commitment to creating a more responsible, environmentally friendly logistics sector.
Multichannel Fulfilment Expert, Staci, Shortlisted for ‘Best UK Delivery and Logistics Partner’ at UK eCommerce Awards 2024
Staci, a leading provider of B2B and D2C logistics solutions, is delighted to announce that it has been shortlisted for the prestigious ‘Best UK Delivery and Logistics Partner’ award at the 2024 UK eCommerce Awards. This recognition highlights the company’s exceptional service and commitment to supporting eCommerce businesses across the UK.
The UK eCommerce Awards celebrate the very best in the online retail industry, recognising excellence in logistics, customer service, technology, and innovation. Staci’s shortlisting is a testament to its dedication to providing fast, reliable, and flexible fulfilment solutions that help eCommerce businesses meet the growing demands of today’s consumers.
“We are thrilled to be recognised as one of the leading logistics providers in the UK,” said Wayne Chapman, CEO of Staci UK. “This shortlisting acknowledges the hard work of our eCommerce teams, who consistently go above and beyond to ensure that our customers receive the highest level of service. We take pride in helping our eCommerce clients grow and succeed in an increasingly competitive market.”
Over the past year, Staci has invested heavily in its talent, ensuring every Team Member is thoroughly trained to be an expert in logistics services, and is personally connected to the clients they work on to ensure outstanding customer service. Staci has also been working on optimising its delivery network to ensure faster delivery times, seamless integration with eCommerce platforms, and a superior customer experience. The company has also focused on sustainability, introducing 100% eco-friendly energy sources to all of their UK sites, and reducing its carbon footprint through more efficient logistics practices.
With 80 international Fulfilment Centres delivering eCommerce logistics expertise, Staci is part of global delivery expert bpostgroup, providing eCommerce delivery and fulfilment solutions to clients in over 10 countries around the world.
The UK eCommerce Awards ceremony will take place on 16th October in London, where industry leaders from across the country will gather to celebrate the achievements of the best and brightest in eCommerce.
Packaging is a key vector of communication for a brand distributed via e-commerce.
The ‘Staci Create’ team can take charge of the design, manufacture and supply management of your customised packaging.
👉 The benefits:
🔹 Complete outsourcing of your e-commerce workflow: packaging-logistics-transport
🔹 Packaging fully customised to your brand for a high-performance customer experience
🔹Tailor-made packaging to optimise logistics costs
🔹 Optimised supply and stock management
🔹 Eco-responsible packaging
🔹 A ‘pay as you use’ business model
Don’t hesitate to contact our teams to find out more! contact@staci.com
#Packaging #SupplyChain #RSE #Staci