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‘A beauty logistics specialist and true multichannel expert’

As one of the world’s leading multichannel fulfilment experts with over 60 fulfilment centres in 8 countries, Staci has developed a deep understanding for multiple industries and their respective requirements – none more so than the beauty logistics and cosmetics market.

In this fast paced sector, Staci has developed an unrivalled expert position for managing both retailer and consumer logistics, peak season capability, ecommerce system integration, order personalisation and dangerous goods management – all whilst continuing to add new brands to this growing portfolio too.

This is best evidenced with Staci’s support of Unilever’s purpose-led premium beauty business, Unilever Prestige. With brands including Living Proof, REN Skincare, Kate Somerville and Murad, Staci UK has been responsible for Unilever Prestige’s multichannel logistics since 2020, managing deliveries both to retailers and resellers, and ecommerce orders direct to consumers.

‘Partnering with Staci UK for Unilever Prestige’s B2B and B2C logistics has been a fantastic decision for our business, and we’re really happy to be working and growing together to support our customers’, Rachel Baxter, Head of Operations and Logistics for Unilever Prestige said of working with Staci.

‘When selecting a new multichannel logistics partner, we needed a specialist that could not only keep up with the rapid growth of our brands, but also consistently deliver an excellent experience to help nurture the relationships we have with both retailers and consumers alike.’

‘The relationship we have with Staci is strong and extremely valuable in achieving these goals. The culture of their business and the support we receive to deliver this vital service for our business is excellent – whilst their commitment to analyse and continually improve is really powerful. I’m always impressed too with their flexibility and desire to help us achieve more. Nothing is too much trouble and they continue to find ways to add value to Unilever Prestige’s logistics’.

‘With Unilever Prestige’s acquisition of the Tatcha brand, Staci integrated these requirements quickly and seamlessly, and across our range of brands provide the breadth of personalisation services we need to deliver a unique, excellent customer experience every time.’

‘Unilever Prestige is not just an ambitious, fast growing beauty business, but also purpose is vitally important. Our aim is to make sustainable living commonplace so it’s important that our closest partners support us to achieve this goal – and I’m pleased to say that Staci is absolutely one of these partners’

Wayne Chapman, Staci UK Managing Director, said ‘We are extremely proud to be Unilever Prestige’s partner for multichannel logistics across B2B and B2C customers – their brands are amongst the most desired, and we find it a real privilege to be responsible for delivering these across the UK and beyond’

‘Staci’s multichannel fulfilment expertise is the perfect match for Unilever who require careful, customised logistics across multiple routes to market, all with the delivery of personalised customer experience and cosmetics best practice.’

Furthermore, the whole Unilever Prestige division is a pleasure to work with too – it’s a great example of a partnership that I have no doubt will continue to flourish over the years ahead’.

Looking for a Beauty Logistics expert?

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For more information on our beauty logistics expertise visit our Cosmetics Fulfilment page.