Staci works with and manages multiple delivery partners to help maximise delivery performance at peak and throughout the year.
We proactively forecast together with our clients and our delivery partners to help secure and balance transport requirements over the peak period. We begin planning 12 months in advance, and during peak itself heavily utilise advanced MI, along with live and predictive carrier performance data, to maximise delivery success. Our delivery performance reporting helps identify early any potential future challenges, and by operating a multi-carrier model we’re able to react quickly to balance loads and ensure your customers remain delighted at all times.
We’ll also proactively handle delivery exceptions, whether with your teams or directly with your customers, helping improve customer experience and saving you time too.