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Supply Services Administrator

Reports to: Supply Controller

Hours: Monday – Friday 37.5 hours per week

Location: Staci UK, Blackburn (Walker Park)

Date: October 2021

ABOUT US

Staci are fulfilment specialists offering expert multichannel logistics solutions: marketing and POS fulfilment, e-commerce and spare parts logistics. We are incredibly proud to have a diverse client portfolio with a host of the world’s leading and best loved brands and retailers across Europe & the US. With over 2000 employees worldwide and more than 450 in the UK, we’re big and diverse enough to offer you great development and an exciting career, but small enough to know and care about Team Members as individuals. If you are ambitious and talented and want to work in an environment where that won’t go unnoticed then please read on.

JOB PURPOSE
To coordinate the inbound deliveries across all Staci UK sites, liaising with internal and external contacts to ensure all information is correct, inputting delivery booking in to the traffic management system and enforcing Staci UK delivery guidelines.

PERSON SPECIFICATION

A highly organised customer service focused individual sufficient in systems with excellent attention to detail and good communication skills

KEY CHALLENGES

  • Managing volume of deliveries vs. availability
  • Meeting internal and external SLA’s
  • Delivering the suite of Client Services KPIs

KEY RESPONSIBILITIES

  • Manage delivery bookings requests via email and phone
  • Input delivery bookings into the traffic management system
  • Validate all bookings to ensure all information is received prior to arrival
  • Liaise with suppliers to enforce Staci UK delivery guidelines
  • Support Supply Management Team
  • Support all departments with inbound enquires
  • Support Supply Chain Administration responsibilities including adhoc receipts,
  • Product code and Purchase Order creation
  • To ensure that internal process documentation is maintained
  • Carry out duties adhering to processes and Staci UK technologies
  • Maintain a safe working environment, observing health and safety procedures at all times. Ensure that the work area is kept clean and free from hazards and waste at all times.
  • Undertake other duties as required in order to support the business in achieving excellence for all clients

CRITICAL SKILLS

  • An excellent communicator with good attention to detail with the confidence to escalate issues and concerns
  • An individual possessing planning and organisational ability who is able to prioritise his/her workload within a busy department
  • Good standard of IT literacy around independent systems and MS office products
  • An ability to use initiative and work without supervision
  • Ability to ensure continuous improvement
  • Self-motivated and enthusiastic

APPLY

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